Customer Service Representative Charlotte, NC

Customer Service Representative

Full Time • Charlotte, NC
Are you a people person? Do you enjoy helping people solve problems by offering advice and consultation? Do you enjoy working and talking with people? Do you have that upbeat personality that would be ideal for sales? Are you looking for a job that offers constant learning, skills growth and a career path? If so, then we’re looking for you.

In these unprecedented times, we're looking for a self-starter to come in and partner with our customers to find signage solutions that help keep their employees and customers safe. 
FASTSIGNS on Independence is currently hiring a full-time Customer Service Representative. We need a motivated, energized personality to be the initial contact with current customers as well as prospective customers, in our FASTSIGNS Center. Our Customer Service Representative will work with customers in numerous ways such as email, telephone, in-person and occasionally at their place of business. We need someone to help build long-lasting relationships by turning prospects into customers and then into long term clients. 
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. 
Regular daily duties include working at the front counter, answering phones, assisting walk-in customers, monitoring and responding to email, and helping call-in customers with answers to questions. This role is both administrative and inside sales in nature, and it needs a can-do person with deep organizational skills to work in a dynamic landscape. 

FASTSIGNS on Independence is a privately-owned franchise with a small but creative and multi-ethnic team. We are looking to expand that team with someone who will learn quickly, take on varied and changing tasks, and contribute where help is needed.

Backed by over 700 locations in many countries worldwide, FASTSIGNS has an extensive training program, both online and in-person. Working for FASTSIGNS will allow you to grow your personal and business skills. 

If you’re ready for the challenge, apply today. We’re looking to fill this role immediately.


This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

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Typically Monday through Friday business hours
Fast growing industry
Opportunity to work in a variety of roles