Signage Consultant / Customer Service Representative
Full Time • Kingston
Benefits:
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
SIgnage Consultant / Customer Service Representative
Kingston, NY
FASTSIGNS of Kingston, NY
Are you passionate about helping customers and interested in the dynamic world of signage? Join our team at FASTSIGNS of Kingston, NY, where creativity meets customer care. We are seeking a dedicated and energetic Customer Service Representative to be our friendly face and voice of our company.
Key Responsibilities:
- Serve as the first point of contact for clients, providing exceptional service via phone, email, and in-person interactions.
- Assist customers with inquiries about our range of signage products and services.
- Coordinate order processing and track project timelines, ensuring customer satisfaction throughout each stage.
- Collaborate with our design and production teams to ensure customer requirements are met.
- Address and resolve customer concerns promptly and professionally, striving to exceed expectations.
Qualifications:
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-focused mindset.
- Proficiency in basic computer applications and ability to learn new software.
- Experience in customer service or a related field is preferred, but not required.
- Enthusiasm for learning about the signage industry and a willingness to contribute to a team environment.
What We Offer:
- Competitive salary and benefits package.
- A supportive and engaging work environment.
- Opportunities for professional growth and development within the company.
- A proven training program
- A chance to work with a creative and passionate team.
- A sense of satisfaction and accomplishment: seeing ideas turn into real signs that our clients are proud of.
Benefits for you:
Kingston, NY
FASTSIGNS of Kingston, NY
Are you passionate about helping customers and interested in the dynamic world of signage? Join our team at FASTSIGNS of Kingston, NY, where creativity meets customer care. We are seeking a dedicated and energetic Customer Service Representative to be our friendly face and voice of our company.
Key Responsibilities:
- Serve as the first point of contact for clients, providing exceptional service via phone, email, and in-person interactions.
- Assist customers with inquiries about our range of signage products and services.
- Coordinate order processing and track project timelines, ensuring customer satisfaction throughout each stage.
- Collaborate with our design and production teams to ensure customer requirements are met.
- Address and resolve customer concerns promptly and professionally, striving to exceed expectations.
Qualifications:
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-focused mindset.
- Proficiency in basic computer applications and ability to learn new software.
- Experience in customer service or a related field is preferred, but not required.
- Enthusiasm for learning about the signage industry and a willingness to contribute to a team environment.
What We Offer:
- Competitive salary and benefits package.
- A supportive and engaging work environment.
- Opportunities for professional growth and development within the company.
- A proven training program
- A chance to work with a creative and passionate team.
- A sense of satisfaction and accomplishment: seeing ideas turn into real signs that our clients are proud of.
Benefits for you:
- Paid Vacation
- Sick Time
- Weekends off
- Matching Simple IRA Plan
- Bonus programs
- Professional development and advancement opportunities
- Branded clothing
- Personal project/family event free signage (per year allowance)
- Free signage for your favorite charity (per year allowance)
- Supplemental Health Insurance (Aflac)
- Sick Time
- Weekends off
- Matching Simple IRA Plan
- Bonus programs
- Professional development and advancement opportunities
- Branded clothing
- Personal project/family event free signage (per year allowance)
- Free signage for your favorite charity (per year allowance)
- Supplemental Health Insurance (Aflac)
If you are ready to embark on a rewarding career as a Signage Consultant with FASTSIGNS, we'd love to hear from you! Please submit your resume.
FASTSIGNS of Kingston, NY, is an equal-opportunity employer and is individually owned and operated
FASTSIGNS of Kingston, NY, is an equal-opportunity employer and is individually owned and operated
Compensation: $19.00 - $26.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
(if you already have a resume on Indeed)
Or apply here.
Typically Monday through Friday business hours
Fast growing industry
Opportunity to work in a variety of roles