Benefits:
- Bonus based on performance
- Flexible schedule
- Opportunity for advancement
- Training & development
FASTSIGNS #132001 is hiring for a Customer Service Representative to join our team!
Benefits/Perks:
- Competitive Pay
- Paid Vacation and Holidays
- Performance Bonus
- Ongoing Training Opportunities
A Successful FASTSIGNS Sales Representative Will:
- Serve as the first point of contact for current and prospective customers, creating a welcoming, professional, and energetic experience that builds trust and drives sales
- Confidently handle inbound and outbound phone calls, emails, and walk-ins, engaging customers in meaningful conversations to understand their needs and recommend solutions
- Build strong relationships quickly through excellent listening skills, clear communication, and a friendly, people-first approach
- Qualify leads, conduct consistent follow-ups, and convert inquiries into orders, with an expected conversion rate of 30–50% or higher
- Prepare accurate estimates, explain pricing and options clearly, and guide customers through the decision-making process with confidence
- Create and manage work orders, ensuring details are correct and projects move smoothly through production to on-time delivery
- Collaborate with vendors, production teams, and internal staff to coordinate materials, pricing, timelines, and quality standards
- Proactively problem-solve customer challenges, offering creative signage and visual communication solutions
- Participate in daily team meetings and support execution of sales, marketing, and business development plans
- Maintain organized records of customer interactions, estimates, and follow-ups to ensure consistent communication and service
- Learn products, services, and processes quickly, demonstrating adaptability and a strong desire to grow sales skills
- Consistently deliver excellent customer service that turns first-time buyers into long-term, repeat clients
- Act as a goal-oriented, motivated, and driven sales professional who enjoys meeting targets, growing accounts, and contributing to overall revenue growth
Ideal Qualifications for FASTSIGNS Customer Service Representative:
- 2-3 years of retail or counter sales experience preferred
- High school diploma or equivalent
- Outgoing, responsive, eager to learn and has the ability to build relationships
- Great listening and organization skills
- Ability to sit for long periods (4 hours or more)
- Ability to view a computer screen for long periods (4 hours or more)
- Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
Compensation: $15.00 - $19.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
(if you already have a resume on Indeed)
Or apply here.
Typically Monday through Friday business hours
Fast growing industry
Opportunity to work in a variety of roles





