Sales Support and Center Operations Coordinator
Austin - 130
Sales Support and Center Operations Coordinator
Full Time • Austin - 130
Responsive recruiter
Benefits:
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
FASTSIGNS of Austin - Burnet Rd is hiring for a Sales Support and Center Operations Coordinator to join our team!
Benefits/Perks:
- Competitive Pay
- Paid Vacation and Holidays
- Ongoing Training Opportunities
- Monday - Friday 8:30 - 5:00pm
A Successful FASTSIGNS Sales Support and Center Operations Coordinator Will:
- Greet and direct customers: answer calls, welcome walk-ins, and connect each person
- with the right salesperson.
- Drive follow-up: chase outstanding estimates, proof approvals, and check in with firsttime customers to keep work moving and build repeat business.
- Support the sales team: help with day-to-day tasks and marketing materials.
- Keep orders on track: check in completed products and help move jobs to the finish line.
- Handle the books that matter: collect on outstanding invoices (accounts receivable),
- apply payments, and submit credit card receipts.
- Add the personal touch: write and send customer thank-you notes.
- Keep the center clean, organized, and ready for customers.
What We're Looking For
- Reliable: you show up, follow through, and people can count on you.
- Friendly with excellent customer service: you make people feel welcome and taken care
- of.
- Comfortable having difficult conversations: including direct, professional conversations
- about money and past-due balances. Collecting on overdue invoices is a real and
- important part of this role.
- Organized: you juggle multiple tasks and follow-ups without dropping the ball.
Ideal Qualifications
Required
- High school diploma or equivalent
- 1–2 years in customer service, front desk, retail, or admin
- Comfortable communicating by phone and in person
- Strong computer skills — email, data entry, and willingness to learn order-management software (e.g. CoreBridge)
- Willingness to handle AR/collections calls and conversations about past-due balances
- Strong organization and the ability to juggle several tasks and follow-ups at once
- Dependable attendance and reliable transportation
Preferred (a plus, not required)
- Prior experience in signs, print, or a production/manufacturing environment
- Familiarity with marketing tools — Canva, social media, email marketing
- Sales support or office coordination experience
- Bookkeeping or invoicing experience (AR, QuickBooks, applying payments)
Compensation: $22.00 - $25.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
(if you already have a resume on Indeed)
Or apply here.
Typically Monday through Friday business hours
Fast growing industry
Opportunity to work in a variety of roles